We always have positive experiences with Rachael and her crew. We've been taking our vehicles to then for the last 2 yrs and after a decade living here we are happy to finally find a consistently kind, no pressure, honest, efficient, and competitively priced shop to help us take care of our vehicles - Cathy R. (5 star review on Google)
Great service! Fixed a problem on my truck that other places couldn't figure out. - Angela S. (5 star review on Google)
Great service! - Mike W. (5 star review on Google)
Very friendly and empathetic during a stressful situation like unexpected car issues. - Candice M. (5 star review on Google)
Great place! I'm so glad we found it. We have 4 cars and they work on every one and make sure that the work is done correctly and don't ask for uneccesary repairs. This is our family auto shop. Best in Gainesville. - Joseph M. (5 star review on Google)
Just picked up one of our fleet vehicles from City Auto Repair. We love the service we get from Rachael and her staff. They inform us every step of the way what needs to be done for our vehicles. The price quoted is always the price we pay. Love doing business with City Auto Repair. - Kim F.
I have searched and worked for a few shops since we sold our family shop. Rachael and her staff are hands down the best. Like she says, "We treat you like family." That is the truest thing I've heard in the auto business in a long time. Thanks to you all for the thorough and expedient maintenance service you provided today!! See you in 3k miles!! - Amy R.
This is the best shop that I have ever been to. It's professional, has a friendly atmosphere, provides very nice customer waiting area and bathroom. City Auto Repair has earned my business & highest recommendation for high quality work at a reasonable price : ) : ) - Avriel L.
Women owner changing the view of the industry! Look no further Rachael and her team will help you every step of the way. - Rebecca H.
City Auto Repair is a gem. I took my Honda CRV to both the Honda dealer, and City Auto Repair. The difference in service was night and day. City Auto Repair were patient, explained everything and encouraged me to seek other estimates; they were totally confident in their service and price. The Honda dealer rushed explanations, were busy to the point of neglecting their customers, and made me feel uneasy throughout my interactions with them. Do yourself a favor, and go see Rachael and Dan at City Auto Repair. They're honest, fair and attentive. - Ben M.